ChannelNEXT24 West

2024 will be our 22nd year in doing ChannelNEXT “People First” events!

Prepare for an extraordinary experience at a unique venue! The event will take place in Whistler at the spectacular Squamish Lil’wat Cultural Centre.

Three great hotels are conveniently located within a few minutes’ walking distance (details will be provided upon registration). But, you can stay at your favourite hotel as everything will be at the Squamish Lil’wat Cultural Centre and there is ample parking. We also have the bar meet-ups covered in Whistler Village!

Explore the 2-day agenda below for details into the powerful content featured at this event, some exclusively available at ChannelNEXT! Embark on a journey into advanced business development for your MSP, focusing on the four crucial trends: Cybersecurity, Artificial Intelligence, Digital Transformation, and Sustainability.

Here is a 6 minute overview of what to expect:

Listen to Julian as he is going through the full two days of activities

Take away fresh ideas to elevate your business on many levels. The session on AI Powered Sales holds special value, as it represents the future of selling and it has already started. Expect top-tier speakers covering all topics, including some of your favourites. After considering 40 potential speakers, we have curated an exceptional and diverse lineup featuring the best speakers and topics, with a few local to British Columbia.

Welcome to Whistler at the Squamish Lil’wat Cultural Centre. The Squamish Nation and Lil’wat Nation have coexisted respectfully as neighbours since time immemorial. They have thrived on the bounty of the ocean, the rivers, and the land — living in close relationship with the world around us. Their cultures are grounded in rich, ancient traditions and evolve in a modern world. We thank them for allowing our ChannelNEXT attendees to experience the entire facility over the two-day conference.

The Bottom Line: You will learn about the latest ways to grow your business in four of the hottest trends in the channel: Digital Transformation, Cybersecurity, Artificial Intelligence and Sustainability! You cannot have digital transformation without Cybersecurity and AI is impacting both in ways we are yet to discover. And, sustainability matters to our future!

After 22 years, it is still our mission to continually evolve to bring the best experiences and most relevant people-first events to our Canadian channel community! We are expecting 200 people to come together to learn, network, build business and relationships. Learn from several leading experts and successful MSPs who really KNOW your business! And, of course, several amazing vendors to help you solve problems and make lots of money!

That said, you know that it’s the peer-to-peer social networking and exchanging of ideas is where you will find the greatest value. There is nothing like face-to-face networking to build stronger relationships! Since we are in Whistler, rest so you will enjoy an amazing Pub experience in the Village loaded with great food, drinks and entertainment! Anything could happen…

Two days at ChannelNEXT will feed the mind, body, and soul! Bring your gang and enjoy a mini break in Whistler at the same time!

Agenda, speakers and exhibitors will be continually updated so check back often for the latest. Register early or join our mailing list to stay up to date.

Vendor Previews:

Miles Walker, Kaseya
Tim Brien, Net2Phone
Laura Ball, Dell Technologies
Noah Jacobs, Cyberpower
François Guay, Canadian Cybersecurity Network
Jodi Bonham, Eaton Industries
Marc Yap, Sophos
Sase Janki, J-SAS
James Chalmers, Kaspersky
Tara Landes, Bellrock
Keyur Thakkar, TP=LINK
Wim Kerkhoff, TopLeft
Mark Scott, TopDown
Adam Bennett, Crosshair Cyber
Likky Lavji, Dante Group
Stephen Nichols, Acronis
Haley Strutt, GoSecure
Curtis Goddard, Check Point

Here is a brief video from our most recent event in Niagara Falls!

Event Details
Description

Welcome to ChannelNEXT

ChannelNEXT is a uniquely Canadian channel experience focused on practical insights for the growth of MSPs, ITSPs, ISVs, VARs, vendors, and distributors. Get away from the office to a fantastic resort setting for a couple of days to experience a great blend of work, food, networking, and fun.

We'll cover four key areas:

  1. Cybersecurity solutions and best business practices.
  2. Digital Transformation in a digital-first world.
  3. The impact of Artificial Intelligence on the channel.
  4. The importance of sustainability.

Successful Managed Service Providers will share their secrets of success, focusing on effective strategies and lessons learned. Participating companies and presenters aim to provide valuable solutions and insights without sales pitches.

In the Lions' Den, vendors have three minutes to make their best pitch, allowing you to quickly assess if they are a good fit. The audience will even have the opportunity to vote for the best pitch, with cash prizes awarded!

ChannelNEXT also offers Mastermind Peer-Group sessions, allowing you to solve current pain points and experience the power of a peer network. Learn more or join a prominent peer group at Channel Partner Alliance.

Face-to-face social networking is a significant aspect of these events, giving you an opportunity to connect with industry professionals, your peers, and learn from their experiences.

Thanks to our sponsors, qualified MSPs, ITSPs, ISVs, and VARs are all welcome to attend the event for free. Special group rates are available for overnight accommodations (register early to secure availability).

If you're looking to develop or scale a sustainable and predictable managed-service recurring revenue business, ChannelNEXT is the perfect fit!

Join us and discover why our guests consistently rate us at 98 percent satisfaction. Even so, we continually work to improve the experience. For example, we like you to feel more like a participant and not just an attendee so there are several ways for you to help guide the content and questions that we tackle at the events. When you register, you will be able to submit whatever is in your mind.

Lastly, we are excited to announce the full availability of the Cybersecurity Defense Ecosystem (CDE) in Canada. This exclusive offering, available only at ChannelNEXT events, provides everything you need to build and scale your cybersecurity business. Don't miss out on this game-changing opportunity. Learn more or join the community at Cybersecurity Defense Ecosystem.

Stay tuned for updates on speakers, topics, and vendors as we continually update the information.

Schedule

The official start is at 10:00 AM. However, you are welcome to join us early (starting at 8:00 AM) to enjoy a meet and greet over breakfast snacks.

Looking forward to meeting everyone! We will overview what to expect over the next two days. You will have access to an e-guide with full schedule.

Twenty speakers will share the latest on Cybersecurity (including the launch of the Cybersecurity Defense Ecosystem), Digital Transformation, Artificial Intelligence and Sustainability! MSP business topics will include building value and selling your MSP business; Leveraging Artificial Intelligence in your sales and marketing efforts plus the latest in best practices for future-proofing your company. Five of the top MSPs in the country will be sharing their insights. The speakers will be available for you to meet and discuss further over two days! This is your opportunity to pick the brains of some of the best thought-leaders in the industry.

Be prepared for two days of extreme business building - and fun!

How is the channel doing in the current economy and what should you be expecting? What are the latest trends that channel partners should focus on? Presented by Jay McBain, Principle Analysts at Canalys and hosted by editor and publisher of eChannelNEWS, Julian Lee.

The Future of MSP Work is a new monthly thought leadership series that includes the who's who of managed services discussing strategies for growth and what's coming next in the industry. Join us at ChannelNext West for the first stop of our fall MSP road trip. Mark Scott from Top Down Ventures will have an insightful discussion with industry pioneer Dan Wensley and Marco La Vecchia as special guests. They will discuss what's next in the three core areas of MSP: IT automation, cloud and cybersecurity, along with emerging areas like digital work analytics and managed AI. They will conclude with the keys to aligning your MSP strategy for growth with your exit plan. You don't want to miss this one!

Join Rob Rae, CVP of Community and Ecosystems, as he unveils viable sales strategies for MSPs wanting to stay ahead of the ever-evolving tech landscape. Purpose-built for MSPs to address dynamic market conditions, today's modern marketplaces use AI integrations and data-driven decision-making that make the buyer journey easier than ever. For MSPs wanting to learn how to gain efficiencies and grow their business, this is a must-see session.

See details of all sessions in the conference e-guide!

Get ready for powerful sessions featuring select vendors and thought-leaders as they take to the stage in a brief talk-show format. These sessions will focus around core topics such as Cybersecurity, Digital Transformation, insurance, Artificial Intelligence, 5G/Wireless, Business Automation, Networking, Business Automation, Compliance/Regulations and the latest in Data Protection.

We focus on what's most important the channel partners! These 15-minute sessions are engaging and bring the audience into the discussion.

Speakers will be available throughout the event to answer your questions.

A scrumptious lunch with an amazing view! A great opportunity to also network with everyone.

Cybersecurity breaches are crimes yet the vast majority never gets reported.

In this session you will hear from a leading cybercrime law enforcement officer who is now in the private sector about the importance of engaging with your local police. He will also discuss what Canada is doing in cybercrime reporting, similar to the FBI. This information is valuable for MSPs to know and leverage in their cybersecurity managed services.

From 2003 to 2022 Sean Higgins was the Co-founder and CTO of Herjavec Group (one of the largest MSSPs). Robert Herjavec (Shark Tank), in his Canadian Best Selling book, "Driven" described Sean as "the smartest guy I ever met”. Sean has worked in information technology for over 35 years with a specific focus in cybersecurity for almost 30 of those years.

We are excited to have one of the best experts share deep insights in how they built a world class channel business and helped their clients in the battle against cybercrime. He will also share what he is doing today to support the channel.

Everyone is trying to persuade someone to do something. It's what humans do! Your ability to persuade others is a critical skill to drive success. In this session Tara will dig into the process and seven steps in becoming a master of persuasion!

Automating Cyber Security is the only way forward. With certain tools powered by AI, better integrations and consolidated platforms, this is turning into a reality. In this session will we explore the latest advancements in automation of cyber and highlight some solutions that are leading the charge and the latest in pen testing as a service that any MSP can leverage to test their clients security posture and add a revenue stream.

See details of all sessions in the conference e-guide!

Get ready for powerful sessions featuring select vendors and thought-leaders as they take to the stage in a brief talk-show format. These sessions will focus around core topics such as Cybersecurity, Digital Transformation, insurance, Artificial Intelligence, 5G/Wireless, Business Automation, Networking, Business Automation, Compliance/Regulations and the latest in Data Protection.

We focus on what's most important the channel partners! These 15-minute sessions are engaging and bring the audience into the discussion.

Speakers will be available throughout the event to answer your questions.

Are you looking to sell or improve your MSP business? Who better to give you the insights than Mark Scott. One of the founders of the very successful Fully Managed - an MSP that was sold to Telus.

All MSPs are looking to either exit or improve the financial health of their businesses. How do you generate the most profits? How do you prepare your company to get the best evaluation? What is the process? What is the right timing to merge or sell? What are the expectations pre, during and post in selling a business? These are the same questions you need answers to if you wish to improve your success regardless if you want to sell or not.

There are many moving parts to selling or merging a business. In this session, you will get the inside scoop from an MSP who has done a successful exit and are now helping others to do the same.

Coffee, tea, drinks and snacks are available.

Each participating vendor gets 3 minutes to make their perfect sales pitch to the entire audiences. (See the sponsor section for all participating vendors).

Channel partners can quickly assess which vendor can be a fit for their solutions' portfolio.

Everyone in the audience will receive a link to instantly vote for their favourite pitch. And, you get a chance to win $500 cash as a "thank-you-for-voting". $500 Cash Sponsor Evgeniy Kharam Author of "Architecting Success The Art of Soft Skills in Technical Sales!"

Participating vendors:
Acronis, CCN, Checkpoint, Cyberpower, DELL, Eaton, Ericsson, GoSecure, IT Cloud, IT Complete/Kaseya, J-SAS, PAX8, Produce8, QNAP, Rainforest, Sophos, TopLeft.

Speed Introductions is back! Vendors and delegates meet over an open bar and snacks. One of our most fun social networking activities! Lots of prize give-aways! All happens in the Expo area.

Get ready for an EPIC Whistler Village experience! Join us for more great food, drinks and entertainment in Whistler Village at the DUBH LINN GATE PUB. A great opportunity to meet, network, play some games, win a few prizes, chill with a cool band and maybe even sing a song or chill out at the outdoor fire! Lots of fun surprises planned!

Everyone meets over breakfast to kick off day 2 as Shane shares some of the latest research and insights in today's selling process. His session will dig into how you can accelerate your sales cycle and closing rates by using some smart AI tools and tactics.

As the digital-first economy accelerates even faster with Artificial Intelligence, it's the people who can best average AI who will be the big winners. Fear not AI, but the humans who can manipulate it!

In this session, Shane Gibson will share the latest playbook on how Sales and Marketing can 10X ROI with AI. This can apply to MSPs as well as their clients! MSPs may want to considering offering this educational service and training to their clients!

If you are selling or marketing anything, you will want to catch this session! Ask about bringing this powerful knowledge and skill to your entire team!

See details of all sessions in the conference e-guide!

Get ready for powerful sessions featuring select vendors and thought-leaders as they take to the stage in a brief talk-show format. These sessions will focus around core topics such as Cybersecurity, Digital Transformation, insurance, Artificial Intelligence, 5G/Wireless, Business Automation, Networking, Business Automation, Compliance/Regulations and the latest in Data Protection.

We focus on what's most important the channel partners! These 15-minute sessions from PAX8, Produce8 and Sophos are engaging and bring the audience into the discussion.

Speakers will be available throughout the event to answer your questions.

What is your strategy for staying up-to-date with the latest compliance standards and government regulations? How will you categorize, manage and protect the data? What do you need to know? How do you help your customers to overcome this challenge?

We will be introducing J-SAS a Canadian-Made Compliance-as-a-Service platform! This will allow any MSP to implement a comprehensive compliance managed service with continuous automated compliance monitoring and reporting! It's what you need to leverage the growing business of compliance and regulations.

Coffee, tea, drinks and snacks are available throughout the day!

Introducing everything you need in one resource to do Cybersecurity right available to you 365 days a year!

This is truly a game-changer in Cybersecurity Managed Services! Built exclusively for MSPs, MSSPs and SOCs. Go to https://cybersecuritydefenseecosystem.com/ and watch the 12-minute video presentation to learn what this is about. Built in Canada!

The CDE resource currently features over 250 CISO-vetted solutions and 15 powerful business services available to help its members build and scale their cybersecurity business practice all year long.

We will highlight the following solutions:

1. Private-label marketplace platform for MSPs
2. Data Management and Classification
3. Marketing Automation and Public Relations
4. Compliance-as-a-Service
5. Cyber Mastermind Peer-Groups
7. Cyber Insurance
8. Pen-Testing as-a-Service and vCISO Services
9. Cyber Breach Emergency Response and Preparation

You will only find this at ChannelNEXT!

The way we communicate, the way we approach problems and the way we approach other people is based on our own past, our own interpretations and our own biases.

Are we always aware what those biases are? And can we all say with certainty that we can fully relate to the members of our team, empathize and understand completely, especially when things go wrong or we are not at our best?

We are all different in our own way, but there are certain similarities and certain behaviours which can slot us into a few categories. Understanding what those categories are and what the pros and cons of each archetype is can open lines of communication, remove conflict and almost completely eliminate misunderstanding.

Wouldn’t it be amazing if every time you were impatient to the outside world or your team, instead of taking it personally and creating conflict, they approach it rationally and critically and work towards a solution?

In this workshop, you have an opportunity with your team to establish basic characteristics of our archetypal behaviour and learn techniques that will allow you to communicate in a productive manner.

Attendees will gain practical tools to enhance team trust, support, and collaboration, ultimately driving success and innovation.

Digital transformation has become fundamental to just about every business. This year, the era of AI such as ChatGPT is everywhere and impacting just about everything we do. Cybersecurity is mission critical to every company.

Managing Digital Transformation, Cybersecurity, Artificial Intelligence and Sustainability is the key to future-proofing your manage service business.

Introducing Manuj Aggarwal,a Top Voice in AI | CIO at TetraNoodle | Your people are your best asset. We boost their value with AI & automation | Reduce costs by up to 60% | AI keynote speaker | 4x patents in AI/ML | 2x author see https://www.linkedin.com/in/manujaggarwal/

This session gives practical and pragmatic advice on how to use AI to get tangible benefits in businesses. It will show how multiple technologies like RPA, Blockchain and AI can be combined to build virtual AI employees which can mimic real employees - with a body, mind and soul.

How can you avoid making costly mistakes as you help your clients transform their business to be successful in the digital-first World. On April 26th, 1986, at 1:23:40 AM, Aleksandr Akimov, shift supervisor of reactor 4's control room at the Chernobyl Nuclear Power Plant, pressed the emergency SCRAM button to shut down an unstable nuclear reactor following a failed safety test. However, instead of the reactor shutting down, it experienced a power surge and subsequent catastrophic explosion that immediately killed 50 people, irradiated over 160,000 square kilometers, contributed to the fall of the Soviet Union, and has cost $700 Billion in ongoing remediation efforts to date.

But how could a safety system intended to halt a nuclear meltdown result in such a catastrophe? This talk will start with a crash course on nuclear energy and a cautionary tale of how innovation biases, technical and systemic deficiencies, and cultural factors culminated in to the world's worst nuclear disaster.

We will then fast-forward and explore exciting new technologies being used digital transformation initiatives, such as Cloud, IoT, and AI, and the potential novel risks they may introduce, all the while drawing parallels to the lessons learned from the Chernobyl accident.

In the final part of the presentation, we will highlight the importance of modernizing existing safety and risk management functions by introducing new assurance standards, engineering best practices and robust controls to digitally enable safer, more efficient and highly resilient businesses.

Lunch in the Expo Hall

Last lunch with networking and many prize give-aways.

A powerful new feature at ChannelNEXT!

We will host an extended Q and A town-hall MSP OPEN discussion. This is your opportunity to ask any question and get the right answers from some of the most successful channel partners in the country! What ever happens in this town hall, stays there!

You do not have to join a peer-group if you do not want to, but we would strongly encourage everyone to experience this Mastermind Peer-group for themselves.

It may be the best thing you do to improve your success and life. You can only know this for sure, after you experience it for yourself. Ask anyone about their experience and get their honest feedback. It is truly amazing!

Get together with a small group of your peers to discuss your pain points and brainstorm solutions. If you have never experienced a Mastermind peer-group before then you are in for a treat! You will be amazed how this can help you solve most of your problems. 

Vendors can also join the groups so everyone can help each other. An expert facilitator will guide everyone through the process and thought-provoking journey that is also enjoyable.

There is an option for you to join a permanent peer-group to carry on the collaboration throughout the year! To learn more https://www.channelpartneralliance.com/

We hope you gained a lot of new and valuable knowledge that will help your business, made solid partnerships with our sponsor vendors as well as connected with your peers, and of course, enjoyed yourself.

If there is anything you missed or need, you know how to reach us. We are there to help our community. Please subscribe to www.e-channelnews.com to stay up to date!

We appreciate you attending our event!

We will be staying back for at last another day so if you are also sticking around, we hope to see you post event!

Thank you!

Your Team ChannelNEXT/TechnoPlanet

Registration
Registration
Free
FAQ

- Who may attend this event in-person for FREE?

All types of channel partners (MSPs, VARS, ITSPs, Solutions Providers) as well as extended partners in the ecosystem (digital transformation consultants, telcos, digital agencies, accounting firms, consultants). After you register, we will review and notify you accordingly.

- Are you a vendor or distributor?

You will need to qualify for a guest pass. There is a fee for this. Are you an independent software vendor (ISV)? You may attend this event for free but some restrictions apply.

- How do I attend this event in person?

Register. We will send the location details to all qualified registrants.

- How do I cancel my attendance?

If you have registered and cannot attend, please cancel. That allows us to invite another person from the waiting list. There is a no-show fee of $395.00.

- What is minimum age of attendees?

Attendees must be 18 years or older.

- Is the event recorded?

Most of the general content sessions are recorded and will be published on the e-channelnews website. Some sessions (Mastermind peer groups) may not be recorded for privacy concerns.

- How do I book the hotel room?

Register and the hotel booking link will be sent in the confirmation email.

- How is my privacy of information handled?

We do NOT store your information after the event is closed. Registrations are handled by Eventbrite with the highest level of security. We do not share your information with anyone. If you want to connect with a vendor or others, you must exchange your details with them directly and we provide a tool for you to easily connect and request more info.

Pledge for diversity and inclusion:ChannelNEXT is a welcoming environment for everybody. We take equality and diversity very seriously. Our events are completely safe zones, and no negative remarks or behaviour are tolerated. We have a strict policy of no tolerance!

- Still have more questions?

Contact the ChannelNEXT events team!

Event Details
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