14th Annual Canadian Reseller Choice Awards – The Winners Are…

In one word, many describe 2020 as a year of shocking, grief, crazy, fear, unprecedented, frustrating, surreal, sad, challenging, worrisome, crazy and WT#. Feel free to add your own adjective…..

This year, more than ever, we were about helping our families, friends, neighbours and our channel community. No one was a stranger anymore.

We saw so many amazing people step up to the challenge to do the same in 2020 and this Reseller Choice Awards is dedicated to these courageous people who just did whatever they had to do to make it through and help others at the same time.

As such, we added three new awards this year…

Best Support During The Pandemic which went to ITCLoud (a Microsoft cloud distributor). Best Virtual Event went to Sherweb (a Microsoft cloud distributor) and Best Channel Chief went to Rob Rae of Datto. You only need to get to know these 3 winners to understand why they won this top spot. Their passion for what they do simply shines through. More articles to come on this next level of abilities.

It was very interesting to see how the channel voted and ranked companies in all of the categories. The best overall vendor was also a big achievement and the top spot went to Lenovo.

The other big win for Best Distributor went to Ingram Micro for the first time. The first 12 years were dominated by Tech Data. Last year Synnex took over the top spot. It’s interesting to see the historic voting patterns in this category over the past decade.

If your company was nominated in any of the 68 categories, then it meant that channel partners voted for you as the best from their perspective. If your name was not on this list, well that is something that we cannot answer. If you were ranked in the top 3 finalist, you can rest assured that you did an outstanding job in the channel and it did not go unnoticed!

Well, if you won the #1 spot, then you know what it means. For all others, maybe you will step up bigger in 2021. Remember this is like an election where you need to get your voters out to vote.

Every year, we get asked  “why does the Reseller Choice Awards matter?” To us it’s obvious as it’s the only award that you can “WIN” or better yet “EARN” if your channel partners voted for you AND you got the most votes! Not sure what could be a better recognition to receive in the IT Channel, than when your customers vote for you!

We get asked a lot “did we win?”. The final announcements are only made at the awards gala. Over 80% of the finalists attend and the winners get the big channel recognition as well as a chance to thank those who voted for them. Noting says you are doing a great job better than votes from your customers.

So, there were 637 vendors and distributors nominated in the 2020 Reseller Choice Awards. 68 categories were up for awards. Canadian channel partners voted between November 1st 2020 to January 15th 2021. Over these 2.5 months, we constantly invited our eChannelNEWS and ChannelNEXT Canadian communities of channel partners (over 8,000 VARs, MSPs, ITSPs and MSSPs) to vote at www.choiceawards.ca. The companies with the most votes won.

This year was the first virtual event of the Canadian Awards Gala. It ran just over 3.5 hours on Feb 4. It went much longer than expected. Winners had many great things to say. This time matters for people who did their very best and to set the example for others to follow. We congratulate and honour them.

This time we also “live streamed” the event on YouTube, FaceBook and LinkedIn. It was a test of things to come as we will be live-streaming most of what we do in 2021. A new-normal for us.

Now labelled as an essential service, IT companies were responsible for keeping everyone connected, working remotely and ensuring vital health systems as well as all governmental organizations to be up and running! Can you imagine the outcome of this pandemic without technology to keep us connected?

The winners for the 2020 Reseller Choice Awards are:

If there was one vendor who dominated the awards, it would be Microsoft. They won in just about every category they play in. Microsoft played a monumental role for so many during the pandemic.

Best Of Category NameFirst PlaceSecond PlaceThird Place
Best AI ApplicationGoogleScale AICognitive Scale
Best Anti-SpamESETMicrosoftBitDefender
Best Anti-VirusESETBitDefenderSophos
Best Big Data SolutionMicrosoftIBMDellEMC
Best Broad-Based DistributorIngram MicroSynnexTech-Data
Best Business NotebookLenovoHPDell
Best Business PrinterHPLexmarkXerox
Best Business ProjectorEpsonInFocusNEC/BenQ
Best Business RouterCiscoFortinetSonicwall
Best Business WorkstationLenovoHPDell
Best Channel ChiefRob Rae – DattoGreg Salter – ZebraAndrew Sage – Cisco
Best Cloud Backup and Disaster RecoveryDattoVeeamITCloud.ca
Best Cloud PlatformMicrosoftITCloud.caSherweb
Best Cloud StorageMicrosoftAWSDropbox
Best Cloud/SaaS DistributorITCloud.caIngram MicroSherweb
Best Collaboration ToolMicrosoftDattoRingCentral
Best Computer DisplayHPViewSonicSamsung
Best Consumer NotebookLenovoHPDell
Best CRMMicrosoftConnectWiseDatto
Best Customer Service (Distributor)ITCloud.caBluestarIngram Micro
Best Data CentreMicrosoftQ9 – BellF12 Networks
Best Digital Document ManagementMicrosoftAdobeOpen Text
Best Emerging VendorZertoDigital RiverBackup Assist/Commvault
Best Endpoint SecurityESETBitDefenderSentinelOne
Best ERPMicrosoftSageSAP
Best Financial SoftwareIntuitSageMicrosoft
Best FirewallFortinetWatchGuardCisco
Best Gaming DesktopAsusDellLenovo
Best Interactive Digital DisplayViewSonicHPSamsung
Best IoT SolutionCiscoMicrosoftIntel
Best IT Assessment ToolAuvik NetworksKaseyaWatchGuard
Best Label PrinterZebraDymoBrother
Best Mesh Wifi SystemUbiquiti NetworksCiscoAsus
Best Mobile Device ManagementMicrosoftSOTICisco/Sophos
Best Mobile ScannerPFU (Fujitsu)EpsonHoneywell
Best Multi-Function PrinterHPLexmarkBrother
Best NASQNAPSynologyBuffalo Technology
Best Network Operation Centre (NOC)ConnectWiseServiceNowSolarwinds
Best Online Channel News MediaE-ChannelnewsCDNIT in Canada
Best Overall VendorLenovoZebraESET/Datto
Best Password ManagementLastpass by LogMeInIT Glue1Password
Best Portable ProjectorEpsonViewSonicInFocus
Best Portable StorageWDSeagateSamsung
Best POS VendorLenovoHPELO
Best Print Managed ServicesXeroxHPLexmark
Best Product Support (Distributor)ITCloud.caBluestarIngram Micro
Best Remote Monitoring and Management (RMM)SolarwindsDattoNinjaRMM
Best Remote Work SolutionMicrosoftGoogleSplashtop
Best SANHPEDellLenovo
Best ScannerPFU (Fujitsu)CanonHP
Best SD-WANCiscoFortinetRiverbed
Best Security Operation Centre (SOC)WatchGuardPalo Alto NetworksArctic Wolf
Best Security VendorBitDefenderFortinetESET
Best ServerDellLenovoHPE
Best Service Automation (PSA)ConnectWiseDattoSolarwinds
Best SMB/Enterprise Network SwitchCiscoHPEUbiquiti Networks
Best SOHO RouterCiscoSonicwallUbiquiti Networks
Best Specialty Distributor (Non-Cloud)BluestarD&HGB Micro
Best TabletAppleMicrosoftSamsung
Best Telephony (VOIP)CiscoMicrosoftRingCentral
Best UPS Battery BackupSchneiderEatonTripp Lite
Best Vendor Channel ProgramLenovoZebraDatto
Best Vendor Support During PandemicITCloud.caLenovoHP/Dell
Best Virtual EventSherwebITCloud.caScansource
Best Virtualization SoftwareVMWareMicrosoftCitrix

Congratulations to all the winners of the 2020 Reseller Choice Awards!

Top 10 Cloud Vendors were:

1. Microsoft
2. Datto
3. VMWare
4. AWS
5. Google
6. Barracuda
7. ITCloud.ca
9. HPE
10. Ring Central

Women In Tech awards:

Jodi Bonham – Eaton
Lesley English – OCR

JoAnne Hardy – WBM

To win the cash prizes, the voters had to include their contact information when voting. To win the grand prize, the recipient had to have been live at the end of the award ceremony.

The winners of the “thank you for voting” cash prize draws of $200 each were:

Elyse Martel – Micro-Logic
Rick Taylor – PC Protex
Jason Teresko – Northern Nerds
Stéphane Trépanier – Hector Solutions
Allan White – Cassandra Management Systems

Note: Jason Teresko will be paying it forward as he will be giving this prize to a customer who recently was diagnosed with a terminal illness.

The winner of the $500 cash grand prize was Mat Berube of Leadwave.

A special thanks to all our sponsors….

Again, congratulations to all of the 2020 Winners! The next awards gala will be on February 3rd, 2022 (save the date).

Remember to subscribe to www.e-channelnews.com to keep updated!