Director, Customer Protection & Industry Engagement, Global Fraud Management, Scotiabank.
A committed risk management professional with more than 15 years of experience in the payment industry. My knowledge of banking fraud bridges from in-branch banking to online with an emphasis on mitigating losses and representational risk.
Previous to her current role at Scotiabank, Rachel worked for Interact for 19 years in various fraud leadership roles and before that at BMO in similar roles.
When it comes to all things fraud management across the financial sector, Rachel Jolicoeur is the top voice.
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